Returns & Exchanges
At Farah, we want you to feel confident in every piece you wear, which is why we offer a seamless 30-day return policy for all unworn items. If your purchase isn't the perfect fit, we are committed to making your exchange or refund as effortless as possible.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Securely pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
- 3.Label and Ship
Download and print your prepaid shipping label from the portal, attach it to your parcel, and drop it off at any authorized courier location.
- 4.Inspection and Refund
Once our quality control team receives and inspects your return, your refund will be processed to your original payment method within 5-7 business days.